Jessica Stearns
Office Manager
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Jessica Stearns is an accomplished professional with over 15 years of management experience, bringing a wealth of expertise to her current role. She pursued her academic studies at Northern Virginia Community College, which laid the foundation for her career in retail management.
Before joining our firm, Jessica excelled in her role at FedEx Office, where she managed multiple store locations, each representing the largest store type within the organization in the region. Her tenure at FedEx Office was marked by her ability to oversee a diverse team across various locations, including at the high-profile Capital One HQ in Tyson’s Virginia. Jessica’s leadership was instrumental in managing one of FedEx Office’s largest revenue accounts, further showcasing her ability to drive significant business results.
Jessica’s proficiency extends across several key areas, including problem-solving, creativity, and mentoring. She has a proven track record of enhancing the customer experience and has played a critical role in onboarding and developing new talent. Her exceptional leadership skills were evidenced by her store’s remarkable performance, consistently finishing in the top five stores out of 2,100 nationwide for three consecutive years.